Support

Site Restoration

#40903 Database not restored

Posted in ‘Site restoration’
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Environment Information

PHP version
8.2
CMS Type
Joomla!
CMS Version
5.0.3
Backup Tool Version
Core
Kickstart version
8.0.3

Latest post by tampe125 on Monday, 08 July 2024 03:02 CDT

MAT978

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

System Task
system
The ticket information has been edited by DECOUX Sandra (MAT978).

MAT978

HI Nicholas,

Since a while I have issue restoring website.

Apparently, at the database restauration step, I have a message that the database is restored but in fact it's not, nothing is written in the DB. Do you have any idea what can be the issue?
I have several sites to transfer today from my staging server to the production servers and nothing works. It's Monday!

Thanks in advance for your help

Sandra

MAT978

Solved. It was just a cache issue. Sorry to have distrub for nothing

tampe125
Akeeba Staff

No problem!

I'm glad everything turned out fine!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

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