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Latest post by nicholas on Saturday, 20 April 2024 09:07 CDT
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.
How do I restore a broken site that I can not log in to, and kickstart only restore J3? I am using J5. What do you recommend?
Kickstart is an archive extraction tool whose current version 8.0.4. is compatible with JPA backup archive files generated by all versions of Akeeba Backup from 3.0.0 released back in 2010 up to and including 9.9.2 released four days ago. As someone who is using it multiple times a day during development to restore backups generated with various versions of Akeeba Backup for Joomla! 3, 4, and 5 I can assure you it will extract backup archives taken on Joomla! 5 just fine.
As a matter of fact, I just restored a Joomla! 5.1.0 backup I took on one dev machine onto another.
Do you have a backup? Can you download its files? If the answer to both questions is in the affirmative you can restore the backup archive file(s) using the process described in the Restoring a Site on Any Server video tutorial. While the video shows a Joomla! 3 site being restored, the process is identical for Joomla! 4, Joomla! 5, and even WordPress. We just had to show a backup archive of a site being restored for illustrative purposes. It wouldn't make business sense reshooting the same video with three different Joomla! versions, that's all there is to it.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!