Support

Good morning,

I've been restoring akeeba backups quite a few times, and very often, I have problems and it's never the same. I come to you to understand why there are constant problems and above all how to ensure that it never happens again.

Is my way of making a backup correct? Is my restoration correct?

Here is a video of my restoration, as well as a screen of my akeeba configuration

Restauration : https://drive.google.com/file/d/1Q30ZYLmCJ1AqBWSzXXVK3o9u6R61J7bb/view?usp=sharing

Configuration : https://drive.google.com/file/d/1-iAkfqnudMbGt6PKfkRah0UaHLyBgGoP/view?usp=sharing

As I no longer have access to my site, I took a screenshot on a site which had the same akeeba configuration as the other. There was just the name of the bucket that was different

As I no longer have access to my site, I took a screenshot on a site which had the same akeeba configuration as the other. Just the name of the bucket was different

I just managed to restore the backup. Here's how I did it. I restored the backup with kickstart locally on my computer with Xampp. I noticed that it worked and so I transferred the Wordpress files via FTP to my host. Why does it work locally and not on the server?

Today I solved the problem, but what can I do from now on so that I no longer have to extract the backup locally? How can I make it work without any workarounds?

Hello, I asked o2switch if there was something blocking the mass file extraction and they told me that the size of the archive (900MB) was "well above the maximum size of PHP" . Do you want the site logs and the archive to test yourself?

I just tried to restore a backup that had the empty file error. I modified the Minimum execution time and Maximum execution time values and it worked perfectly well. It therefore seems that o2switch is blocking mass extraction. I have another site that I need to migrate, I'm testing that later to be sure

Good morning,
I just tried restoring a backup on another site with kickstart, changing the Minimum Execution Time and Maximum Execution Time. I put 2 and 2 and it didn't work. How to do this without having to restore locally and then send it via ftp

I tried again with the values
Minimum execution time: 5 seconds
Maximum execution time: 3 seconds
and it still didn't work.

Can you try to restore the backup on your side and explain to me how you went about it?

Moon log:
Links: https://meon.o2switch.net:2083/
Username: sc4hiri0801
Password: jrWz-54VR-t9w)

FTP account:
Server: ftp.sc4hiri0801.universe.wf
Username: sc4hiri0801
Password: ~xLM~E4%C{77

Site to migrate the backup to: https://toilette-japonaise.net/
Connection URL: /ronflex/ (if not that, then /wp-admin)

Username wordpress: Template
Wordpress password: Q4h0W@Vf5x

Database log:
DBname: sc4hiri0801_toiletteJaponaise
Username: sc4hiri0801_toiletteJaponaise

Here are the backup files:

https://drive.google.com/drive/folders/134UAXHcyYKWRGDthuXZ85DoJgZXxmqRt?usp=sharing