Support

Site Restoration

#40500 Error while restoring

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
8.1.27
CMS Type
Joomla!
CMS Version
5.0.3
Backup Tool Version
n/a
Kickstart version
7.1.2

Latest post by on Wednesday, 27 March 2024 09:35 CDT

Wednesday, 27 March 2024 09:32 CDT

iamalive

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

 

 
Edited by iamalive on 2024-03-27 09:36 CDT

Wednesday, 27 March 2024 09:35 CDT

System Task
system
The ticket information has been edited by David Jakob (iamalive).

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!