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#39106 Prestashop error in restoration
Posted in ‘Site restoration’
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Environment Information
PHP version
7.4
CMS Type
Other
CMS Version
Prestashop 1.7.8.7
Backup Tool Version
akeeba solo
Kickstart version
n/a
Latest post by nicholas on Friday, 16 June 2023 05:10 CDT
Friday, 16 June 2023 05:10 CDT
nicholas
Akeeba Staff
Manager
We cannot possibly help without being given anything, including what kind of “error” you encountered. This should be common sense.
Are you restoring on the exact same site (hosting company, server, domain name, subdomain, path) or different? If different, how so?
At which point of the restoration did you come up with a problem? Like: extraction, restoring the database, somewhere else (tell us exactly where)...
Give us the specific error messages you are receiving. We cannot help you without them at all. Screenshots are welcome.
Any further information which will help us understand what you were trying to do is very much appreciated.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!