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Site Restoration

#38019 php running out of allocated memory

Posted in ‘Site restoration’
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Environment Information

PHP version
7.4.2
CMS Type
Joomla!
CMS Version
4.2.5
Backup Tool Version
Akeeba Backup Pro 9.4.3
Kickstart version
Pro 7.1.2

Latest post by nicholas on Monday, 14 November 2022 03:11 CST

Wednesday, 09 November 2022 15:59 CST

Tom2Akeeba

Hi!

I'm trying to restore a site, Kickstart starts the extraction process, then gives me what you see on the attached screenshot.

According to the errorlog, it's trying to allocate a crazy amount of memory:

[09-Nov-2022 17:49:29 America/Manaus] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 137438949312 bytes) in C:\Websites\goldeneuro.com\kickit.php on line 6741

(137,4 GB is a little much, isn't it?)

I tried with multiple .jpa files, including a very small one, where I left out all large files from /images; same error every time.

Please help!

 

BR,
Chris

Thursday, 10 November 2022 01:49 CST

nicholas

This means the archive is corrupt. Kickstart allocates memory when it tries to read something small, e.g. a filename. I don't think you have a file name which is 137.4GB big so, clearly, the archive is corrupt.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 11 November 2022 19:16 CST

Tom2Akeeba

Thank you Nicholas, the file was in fact apparently corrupted on upload, managed to sort it out now.

Monday, 14 November 2022 03:11 CST

nicholas

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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