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Site Restoration

#37915 The Super User passwords don't match

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Joomla!
CMS Version
3.10
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by tampe125 on Friday, 21 October 2022 02:26 CDT

Thursday, 20 October 2022 14:58 CDT

derekk

Creating a dev site and I get this "The Super User passwords don't match".
I checked this is the super user not the database user.
I am using a .jpa .

I did this last week and I have done hundreds by now this is my first time seeing this one.

I did not touch or change the super user field in the Akeeba restoration steps.

Thank you 

Friday, 21 October 2022 02:26 CDT

tampe125

Hello,

you're getting this error while restoring or when you try to access to your Joomla backend page?

If you didn't change anything during restoration, ANGIE will not touch the user profile. Can you please double check if you have a password manager that is filling the form?

Can you please try with a different browser?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
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