Support

Site Restoration

#37267 Restoring to local drive

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
7.4.26
CMS Type
Joomla!
CMS Version
3.10.9
Backup Tool Version
Akeeba prof 8.1.6
Kickstart version
core 7.1.2

Latest post by nicholas on Sunday, 12 June 2022 10:17 CDT

WCCE

Dear, 

 

I installed Wampserver ok. Working fine.

I installed Joomla backup files in the local drive Ok. Files and Database restored.

When I try to log in to the local site I get the message "page rejected connection".

I tried several things following Akeebas recommendation. Nothing worked. 

Help please, 

 

Jorge

 

nicholas
Akeeba Staff
Manager

Hello Jorge,

We started this discussion over email so please let me copy the same information I gave you to be able to keep track of what we said so far.

---- Copied from email, start ---

Regarding your issue, try removing the .htaccess file from your site’s root. If that works in displaying the home page (frontend) and the administrator interface your problem is WAMPServer: by default, it does not have mod_rewrite enabled which is required for Joomla’s SEF URLs (URL Rewriting). You need to enable it explicitly. Then you can copy the contents of Joomla’s htaccess.txt to a file named .htaccess and your SEF URLs will work just fine as documented in https://www.akeeba.com/documentation/akeeba-backup-documentation/restoration-troubleshooting.html#prbasicts under “Enabling Apache's mod_rewrite”. Let me copy & paste from it (added emphasis):
 

If you are restoring on a local host, you have to make sure that your server is loading the mod_rewrite module, otherwise you will most assuredly get a blank page or a 500 Internal Server Error.

If you are using WAMPserver on Windows you must note that mod_rewrite is not loaded by default. In order to enable it, you have to click on WAMPserver's tray icon, Apache, Modules and make sure that Rewrite is checked. If not, click on it and wait for the server to restart. This is required only the first time you restore to a WAMPserver installation and only if you have SEF URLs turned on and you are using Joomla!'s .htaccess file.

Other local servers, like XAMPP, also come with the mod_rewrite Apache module disabled. These servers require you to edit the httpd.conf or run other system commands. Please consult your server package's documentation for more information on enabling mod_rewrite.

Some live hosts also do not have Apache's mod_rewrite enabled. If trying to use Joomla!'s stock htaccess.txt renamed to .htaccess causes an immediate blank page or Internal Server Error 500 page on your site, please consult your host.

---- Copied from email, end ---

Please reply to this ticket if you need further support. It will be easier for me to keep track. Thank you!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!