Support

Dear Nicolas

I hope this ticket finds you well?

I ALWAYS use Akeeba Backup and Restore to transfer sites and it works 100% without fail. However, today's hiccup is something new for me.

I redeveloped affies1982.co.za at dev.jfbventures.co.za, and when it was at the point where the site was ready to transfer, I made an Akeeba backup. I restored it as per my usual procedure, and the site seems to work 100% correctly. However, going to affies1982.co.za/administrator gave an Error 500 - server error. If I go to affies1982.co.za/administrator/index.php, it works, but not when I omit "index.php". 

So I checked that the URL rewriting was set to [Yes] in the Global Configuration, I renamed the existing .htaccess to something else and renamed the htaccess.txt to .htaccess. The problem remained. I tried changing the PHP version from 8.0 to 8.1, but it made no difference.

Is there anything you can suggest I try to do? I would prefer if this site can work the same as all my other sites where I never add the index.php as a suffix to the URL.

Take care,

Francois

Thank you, Nicolas!

I have contacted them and requested help.

Someone else suggested that the CGI file in the public_html directory is corrupt, and should be deleted so that it will be regenerated. I do not see such a file on the server, which suggests that the host has left it hidden. I have never seen such a file on any of my other Joomla installations.

I will let you know when and how it has been resolved.

Take care,