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Site Restoration

#36816 MariaDB 10.6

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by tampe125 on Tuesday, 22 March 2022 03:26 CDT

Monday, 21 March 2022 07:23 CDT

wezykowski
I cannot connect to MariaDB 10.6 while restoring a site.
Message appears:

For your information, the last error message was:

Unable to connect to the Database: Could not connect to MySQL.

Monday, 21 March 2022 08:57 CDT

tampe125

Hello,

please double check database access details, since we pass them directly to PHP to perform the connection without any extra step. Do you have any special char in your password? Sometimes they get removed by some filtering rule put in place by the host.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 21 March 2022 09:25 CDT

wezykowski

Hello,

I don't have any special character in the base password.

I also tried to install Joomla 4.0.4 in conjunction with the database, but I also get this error:

Błąd Nie można połączyć się z bazą danych. Instalator zwrócił błąd o numerze: Could not connect to database: Access denied for user 'mcmbaluty_23'@'10.254.28.99' (using password: YES)
Edited by wezykowski on 2022-03-21 09:28 CDT

Tuesday, 22 March 2022 03:21 CDT

wezykowski

The problem solved. The server host name is not localhost. The attachment contains the correct name server host name.

Tuesday, 22 March 2022 03:26 CDT

tampe125

Thank you for the update!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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