i JUST RESTORED a site and the installer is lock, how can I get around this, didn't know there was a password on it. webhost server crashed and this is my only backup, please help. thanks,
shawn
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by on Saturday, 17 July 2021 20:17 CDT
i JUST RESTORED a site and the installer is lock, how can I get around this, didn't know there was a password on it. webhost server crashed and this is my only backup, please help. thanks,
shawn
Hello Shawn,
Delete the file installation/password.php, then go back to the installation/index.php URL of your site.
This is explained in Akeeba Backup for Joomla! :: ANGIE: Akeeba Backup's restoration scripts
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Easter vacation: We will be closed from 17 April 2025 16:00 UTC to 21 April 2025 06:00 UTC due to observing the Christian Easter holiday. Support will be closed during that time for both new tickets, and replies to existing tickets.
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!