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Site Restoration

#32740 after kickstart restore home page looks for install folder.

Posted in ‘Site restoration’
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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by on Saturday, 25 April 2020 17:17 CDT

Thursday, 26 March 2020 06:50 CDT

wicko
After restoring my website to a new staging server and doing the clean up the site shows a 404 page on the home page as it looks for the installation folder which has not been removed. All other pages appear to be displaying fine.

I changed the htaccess to the default but this still had no effect.

What is causing this to happen?

Link to site

regards

David

Web design and development in Reading and Oxfordshire UK.

Wicko Web design

Thursday, 26 March 2020 07:04 CDT

nicholas
Works fine here which means that your browser is caching the redirect from the homepage to the installation folder (unfortunately that's a real thing, I WISH I was making it up...).

Completely quit your browser. If you're on a Mac use CMD-Q. If you're using Opera or Chrome on Windows remember to quit the taskbar icon of your browser.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 26 March 2020 07:28 CDT

wicko
Thanks Nicolas

Cant see the wood for the trees sometimes.

Web design and development in Reading and Oxfordshire UK.

Wicko Web design

Thursday, 26 March 2020 08:01 CDT

nicholas
No worries. The first time it happened to me I thought I am imagining things. I understand how jarring an experience it is :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 25 April 2020 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2020-04-25 17:17 CDT

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