Support

Site Restoration

#32726 restoration 2

Posted in ‘Site restoration’
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Latest post by Papounet01 on Wednesday, 25 March 2020 11:41 CDT

Papounet01
Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

Sorry to bother you again. I switch off debug mode but it seems it still appear on down screen and visible to every ones
Do you know this kind of issue ?
Regards

nicholas
Akeeba Staff
Manager
That sounds like a Joomla support question to me :) Make sure that Debug System is set to No in the Global Configuration page. Make sure you have cleared the Joomla cache (System, Cache to access the page; select Administrator in the drop-down and click on Clear All; then select Site in the drop-down and click on Clear All again). Make sure to also clear your browser cache, in case some stuck piece of JavaScript is doing something weird.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Papounet01
Hello,
Yes you are right and I'm sorry. Everything works fine because of your help.
Thank you again
Regards

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!