Support

Hi,

I'm using Kickstart quite frequently, among others for transferring a copy of a site to a develop hosting environment. That is what I was doing when the following occurred:

• I stored several backups of a site on S3. This site has some legacy extensions which need to be removed / replaced. Because of this legacy situation, the site cannot run on php 7.1 at present.

• Using Kickstart I wanted to restore one of the backups on a develop hosting account which runs on php 5.6 (just like the live site itself). When connected to S3, I selected one of the backups that I wanted to restore.

• I needed a particular backup which was not the most recent one. However I found out that, no matter which backup I clicked in the list, Kickstart always downloaded the most recent one.

Now this is about a legacy site running on php 5.6 but I remember that I had similar issues on a few other occasions, with other sites as well. At those times, on a second attempt I did get the backup that I needed. I So thought that I clicked the wrong item in the list. However after today's experience I wonder if in these cases it might have been the same issue with Kickstart, instead of me clicking on the wrong item.

Unfortunately I couldn't tell you any details about these other occasions (e.g. php versions) as I didn't take notes and I am working with a lot of sites.


Is this an issue with Kickstart that you know of?

Hi Davide,

Thanks for your reply. I am glad to hear that this is / was a known issue; that may account for my earlier issues.

Today I used Kickstart 6.0.1 (and not 6.6.0 as I accidentally mentioned), I think that this is the latest version.

Maybe the issue is specific for php 5? In that case I suppose that you shouldn't bother too much. I submitted this ticket mainly because I recognized this issue from earlier occasions.

I understand the status of your fix, I'll check out the dev release.

Thanks again!

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