Site Restoration

#31517 twice now i have restored a site to the same hosting and it does nothing at the cleanup stage

Posted in ‘Site restoration’

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

PHP version

n/a

CMS Type

Other

CMS Version

n/a

Backup Tool Version

n/a

Kickstart version

n/a

pgypps

http://prntscr.com/ocklje

Wordpress restore
successful restore then sticks on the CLEANUP page...any ideas or can i cleanup manually?

dlb

When the Cleanup step gets stuck it is usually caused by a permissions problem. At that point, it is easy to manually finish the restore process:

Delete kickstart.php (and any language ini files that were copied along with it)
Delete the backup archive
Delete the folder /installation and its contents
If there is an htaccess.bak file in the root of your site, rename it to .htaccess - the .htaccess file is renamed because it may interfere with the restore process

Now your restore process is complete.

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

pgypps

Thank you as always for a quick response.

dlb

You're welcome!

Dale L. Brackin
Support Specialist

Support