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Site Restoration

#30689 Only J01 file

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by on Sunday, 13 January 2019 17:17 CST

Thursday, 13 December 2018 13:10 CST

dpollez
Hi
After uninstalling an extension that I did not need, I had a white screen of death on my Joomla site. I took a backup yesterday and want to restore the site but I only have a .J01 file and not a .JPA file.
What can I do?
Thanks
Didier

Friday, 14 December 2018 03:21 CST

tampe125
Hello,

I'm sorry but in order to restore a backup you need all the pieces. If one of them is missing you can't restore it.
Anyway, if you didn't delete anything, you should have all the files in the backup output folder. Can you please double check if you really have it?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 13 January 2019 17:17 CST

System Task
system
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