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Site Restoration

#29694 Kickstart restore pre installation check

Posted in ‘Site restoration’
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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by on Friday, 22 June 2018 17:17 CDT

Tuesday, 22 May 2018 19:13 CDT

hkeyzer
When transferring an upgraded site (joomla 3.8.7) from dev server to production server, I get the pre-installation check result as shown in attached image. I.e. no Database support and no JSON support.
However the server was running an earlier version of the site (joomla 3.6.5) fine - which would imply there was a working database. Which I can confirm by looking at the cpanel.

However when continuing with the install - the field for the database driver type mysql/msqli is not allowing an input. So I can not continue with installation via kickstart.

Server tech says mysqli is running fine as server is 7.0.30 - which does not support mysql.

What are potential causes / solutions to the above mentioned errors?

Note: I have tried manual installation of files and database, and uploaded a config.php file - with both options
mysqli and mysql as DB type in the $dbtype field and in both cases I get error msgs re databse not available or mysql not supported on this version of php.

Thanks
Henk

Wednesday, 23 May 2018 03:18 CDT

tampe125
Hello,

you should talk with your host and ask him to double check that you really have db drivers installed.
For what is worth, we're running the following checks:

(function_exists('mysql_connect') || function_exists('mysqli_connect') || function_exists('pg_connect') || function_exists('sqlsrv_connect'))


Which version of ANGIE are you using? It should be on the header of the restoration process.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 22 June 2018 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2018-06-22 17:17 CDT

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