Support

Do you see the Replace Data page (see first screenshot in the documentation page)? If not, you should take a look at the PHP error log and tell me what is the PHP error you see when the blank page is produced.

If you do see it, does it go through ("blinking" grey boxes) before hitting the white page? If not, again, you should take a look at the PHP error log and tell me what is the PHP error you see when the blank page is produced.

Alternative to the PHP error log you try forcing PHP to display errors. Edit the installation/index.php file and find these lines:

// Debug
// define('AKEEBA_DEBUG', 1);
if (defined('AKEEBA_DEBUG'))
{
	error_reporting(E_ALL | E_NOTICE | E_DEPRECATED);
	ini_set('display_errors', 1);
}

Change the line

// define('AKEEBA_DEBUG', 1);

by removing the double slashes from the start so that now it reads

define('AKEEBA_DEBUG', 1);

This turns on the Debug Mode in ANGIE which, as you see, tells PHP to show all errors, notices and deprecated feature information in the output. If this still results to no output, just a blank page, please contact your host. When you see a blank page without an HTTP error status and without any PHP errors, despite turning error reporting to the most verbose setting, it usually means that there was a server-side crash of the PHP binary ("segfault" in UNIX speak). If that's the case your host will need to recompile PHP, possibly with slightly less optimistic code optimization settings. As you can tell, I've been there and done that in our dev servers ;)