Support

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

Sorry for submitting over the weekend, I do not expect a reply. I think you should allow people to submit tickets over the weekend or outside of working hours but make it clear you're not going to reply. Nobody begrudges you a weekend, and your support is excellent, but sometimes we are waiting a weekend and to have to wait until Monday to submit a ticket is unusual.

This ticket is about your own website so I am submitting it anyway. You can choose to ignore it completely if you wish.

When visiting an old ticket https://www.akeebabackup.com/support/pre-sales/10859-amazon-s3-has-disappeared.html I get a 403 not authorised to view this resource. It is a pre-sales question and I am a registered user so perhaps that is the reason. Not sure, just reporting it.

Thanks for the excellent product.

Nope, i found another ticket that helped me to resolve my issue I was just reporting it in case it was an issue for other users. Thanks for responding and the offer of help. Enjoy your day.

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.