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Site Restoration

#26519 Kickstart files are 0 bytes

Posted in ‘Site restoration’
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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by on Saturday, 10 December 2016 17:17 CST

Thursday, 10 November 2016 03:03 CST

edthenet
 When i want to restore my Akeeba backup on another environment (localhost or online) something goes wrong.
I get the installer (kickstart) and the files are extracted, but the the installer fails to start.

I looked and it seems that all the files a 0Kb

Do you have a solution
Regards,

Edwin Witlox
Scorpion Computers & Software

Thursday, 10 November 2016 03:12 CST

edthenet
Additional information:

I have tried the extract wizzard and kickstart 5.0.0 and they both give me the same result. All the files are 0 bytes.
Regards,

Edwin Witlox
Scorpion Computers & Software

Thursday, 10 November 2016 04:17 CST

nicholas
This happens on some hosts using an old PHP version with a buggy mbstring library. We have a workaround for that issue now. Please download and install the latest dev release and take a new backup. The new backup should be much bigger and restore just fine.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 10 December 2016 17:17 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2016-12-10 17:17 CST

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