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Site Restoration

#26387 Fetch back to server from dropbox

Posted in ‘Site restoration’
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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by on Saturday, 26 November 2016 17:17 CST

Tuesday, 25 October 2016 19:04 CDT

klovera
 Receiving the following error when trying to fetch backups back to server from Dropbox during a restoration test:
"Could not download file. The error was: Invalid JSON Data: Error in call to API function "files/download": path invalid path: bad path component 5: empty"

I can confirm that the archive is in Dropbox.

Pls advise.

Thank you,
Dustin

Wednesday, 26 October 2016 02:58 CDT

tampe125
Hello,

just to be sure, you are getting this error when you use Kickstart? Or when you try to import such files inside Akeeba Backup component?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 26 October 2016 17:02 CDT

klovera
Inside the component

Thursday, 27 October 2016 03:22 CDT

tampe125
Thank you very much for your report, we are currently working on this.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 26 November 2016 17:17 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2016-11-26 17:17 CST

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