After restoration, browsing to the url initiates a download (of index.php).
I'm suspecting this is .htaccess Issue?
I'm suspecting this is .htaccess Issue?
#25290 site restored, but browse to url tries to download index.php
Posted in ‘Site restoration’
This is a public ticket
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Environment Information
PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a
Latest post by on Wednesday, 06 July 2016 17:20 CDT
Wednesday, 01 June 2016 19:59 CDT
billiec
Removed my .htaccess file
Front end of site now loads.
However, I cannot log in as administrator.
I used Admin Tools to setup a ?secretword after the /administrator for login on the original site.
Site is restored to a subdirectory in a different server.
In the restoration, I setup a new pwd for the superuser.
Front end of site now loads.
However, I cannot log in as administrator.
I used Admin Tools to setup a ?secretword after the /administrator for login on the original site.
Site is restored to a subdirectory in a different server.
In the restoration, I setup a new pwd for the superuser.
Wednesday, 01 June 2016 21:46 CDT
dlb
You can disable Admin Tools from outside the administrator area of Joomla! with the instructions found here: https://www.akeebabackup.com/documentation/troubleshooter/atwafissues.html.
In the .htaccess file that you renamed, look for a line that starts out "AddHandler". That is the usual command for changing the version of PHP from within the .htaccess file. You can start the line with a # character to make that line a comment.
In the .htaccess file that you renamed, look for a line that starts out "AddHandler". That is the usual command for changing the version of PHP from within the .htaccess file. You can start the line with a # character to make that line a comment.
Dale L. Brackin
Support Specialist
English: nativePlease keep in mind my timezone and cultural differences when reading my replies. Thank you!
????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)
Wednesday, 01 June 2016 22:57 CDT
billiec
Thanks.
I commented out the "Addhandler" line and front end all displaying properly.
I disabled Admin Tools.
Still cannot login.
I looked at the user table in phpmyadmin and the superuser is marked "deprecated" in usertype field. Not sure where to go from here.
I have restored this site as development to migrate to J3.
I commented out the "Addhandler" line and front end all displaying properly.
I disabled Admin Tools.
Still cannot login.
I looked at the user table in phpmyadmin and the superuser is marked "deprecated" in usertype field. Not sure where to go from here.
I have restored this site as development to migrate to J3.
Thursday, 02 June 2016 08:24 CDT
dlb
What happens when you try to log in as administrator? Do you get an error message?
Dale L. Brackin
Support Specialist
English: nativePlease keep in mind my timezone and cultural differences when reading my replies. Thank you!
????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)
Thursday, 02 June 2016 14:19 CDT
billiec
When I try to login, fields in login form go blank. No msg.
Thursday, 02 June 2016 14:25 CDT
dlb
Please clear your browser cache.
Dale L. Brackin
Support Specialist
English: nativePlease keep in mind my timezone and cultural differences when reading my replies. Thank you!
????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)
Thursday, 02 June 2016 15:09 CDT
billiec
Cleared browser cache (chrome). Same issue.
Tried in Edge. Same issue.
Tried in Edge. Same issue.
Friday, 03 June 2016 09:31 CDT
dlb
Let's rename the .htaccess file. Can you log in then? The site won't display correctly without .htaccess, I'm only interested in the back end login. If that works, update the cookie and domain paths at the bottom of the .htaccess Maker screen and regenerate your .htaccess file.
Dale L. Brackin
Support Specialist
English: nativePlease keep in mind my timezone and cultural differences when reading my replies. Thank you!
????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)
Monday, 06 June 2016 13:49 CDT
billiec
renaned .htaccess file
could not login
corrected the cookie domain, and cookie path in configuration.php. Can log in now.
In .htaccess maker screen in admin tools....
"Custom .htaccess rules at the bottom of the file"
I'm not sure of the format of the entry here?
could not login
corrected the cookie domain, and cookie path in configuration.php. Can log in now.
In .htaccess maker screen in admin tools....
"Custom .htaccess rules at the bottom of the file"
I'm not sure of the format of the entry here?
Monday, 06 June 2016 14:07 CDT
dlb
I'm sorry, I wasn't clear enough. The two fields that you need to update on that screen are "Host name for HTTP requests (without http://)" and "Host name for HTTPS requests (without https://)".
Dale L. Brackin
Support Specialist
English: nativePlease keep in mind my timezone and cultural differences when reading my replies. Thank you!
????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)
Monday, 06 June 2016 14:23 CDT
billiec
Yes, there was a correction needed there. Regenerated the .htaccess and the site seems to be fine.
THANK YOU!
THANK YOU!
Monday, 06 June 2016 14:35 CDT
dlb
You're welcome!
Dale L. Brackin
Support Specialist
English: nativePlease keep in mind my timezone and cultural differences when reading my replies. Thank you!
????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)
Wednesday, 06 July 2016 17:20 CDT
System Task
system
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