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Site Restoration

#24743 Site multiplied in size

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by on Saturday, 23 April 2016 17:20 CDT

Monday, 21 March 2016 23:42 CDT

user13134
 My site appears to have grown suddenly.

On 4th March 2016 website size was 355MB
I had to take some time out
On 13th March 2016 without any noticeable additions website size was 1.69 GB

What should I be looking out for?
What would cause this?
Is it some type of an attack?
What should I be looking out for?

Tuesday, 22 March 2016 02:36 CDT

tampe125
Hello,

most likely you are including other backups or large files in your current backup.
The fastest way to check it, is to run ALICE on your backup log. It will check and point out large files, so you can easily understand what happened.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 22 March 2016 23:17 CDT

user13134
test not loading

Tuesday, 22 March 2016 23:21 CDT

user13134
Hi,

Is there a word limit here.
I can't seem to load details.

Regards,
Nev

Tuesday, 22 March 2016 23:25 CDT

user13134
Hi,

ALICE appears to be stalling.

Regards,
Nev

Tuesday, 22 March 2016 23:28 CDT

user13134
Hi,

These appear in red in the log file

[160323 13:51:48] Couldn't write to the archive file; check the output directory permissions and make sure you have enough disk space available.[len=8589 / 10385]

[160323 13:51:48] Failed Smart algorithm on Akeeba\Engine\Core\Domain\Installer

I have the hosts looking into it.

Regards,
Nev

Wednesday, 23 March 2016 02:33 CDT

tampe125
Ok let me know if it fixed the issue. Usually that means that you are running out of space or the host is blocking you to create a file too large. In the latter case you can try to setup a smaller part size for the archive, for example 20Mb

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 24 March 2016 06:05 CDT

user13134
Hi Davide,

I cleared all the extra download files and made lots of space in hosting again, but it is still producing a backup file of 1.23 G .
Before the leap it was a site of 355MB.
I'm not sure where to go from here.

Regards,
Nev

Thursday, 24 March 2016 06:12 CDT

tampe125
Can you please attach the log of the last backup with the new size?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 24 March 2016 06:43 CDT

user13134
Salute Davide,

It took some doing but the issue is finally corrected.
Thank you for your guidance and support.

Molto grazie,
Nevino
Edited by user13134 on 2016-03-24 06:45 CDT

Thursday, 24 March 2016 06:50 CDT

tampe125
You're welcome!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 23 April 2016 17:20 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2016-04-23 17:20 CDT

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