Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by on Wednesday, 13 January 2016 17:20 CST
I can see myself manually rebuilding this site!If you mean recreating it from scratch, no, that ain't happening. We have all the parts, we're having problems with the automated restoration of the database. The database dump is in /installation/sql, it is a pain to restore manually, but it can be done. The emergency instructions are here: https://www.akeebabackup.com/documentation/akeeba-backup-documentation/unorthodox-emergency-restoration.html.
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!