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Site Restoration

#23874 encoding problem utf8

Posted in ‘Site restoration’
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Latest post by esteve on Friday, 11 December 2015 00:49 CST

Thursday, 10 December 2015 04:23 CST

esteve
 Hi,

We tried to migrate the website from a server to another.
we get two problems : encoding utf8 is not correct..

widgets has disappered in the footer


see new server : http://entreprendre-au-pecq.fr/

old server ( website is ok ) : http://www.feder-louveciennes.com/

thank you

Pierre

Thursday, 10 December 2015 05:47 CST

tampe125
Hello,

did you try to set the "Force UTF-8" option while restoring?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 10 December 2015 07:23 CST

esteve
Hi,

Yes !
Pierre

Thursday, 10 December 2015 07:27 CST

tampe125
When you create the new database, could you please double check if the default collation is utf8_generic_ci?
Moreover, double check if the old server supports UTF8MB4 and the new one doesn't

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 11 December 2015 00:49 CST

esteve
Hi,

we solved the problem !

but impossible to tell what happened to solve it !

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