Support

Moved site to subdirectory to update before putting live. I've since permanently redirected to sub directory. Ever since moving I can't use extension manager to install files. It seems to upload but then gives two errors.
Yellow box has this -
Warning
JFTP: :store: Bad response.
Warning: Failed to move file!

 Pink box has this -
Error
Archive does not exist
Unable to find install package

I put one update (Phoca Gallery for Joomla 3) in a folder on the server and it installed from there but doesn't work correctly.

Willing to try any suggestions.

Site is www.bulkseedsystems.com

Thanks,
Lance

Lance,

The

JFTP: :store: Bad response.

message is from Joomla!'s FTP layer. You need to make sure the FTP settings are correct in your Global Configuration screen.

The next thing to check is the location of your Temp folder set in Global Configuration. It is normally the absolute path from the root of the server to the /tmp folder in your site. In most cases /tmp is not correct.

Last, please check the permissions settings on the /tmp folder in the previous paragraph, 644 are the normal Linux permissions for that folder.

That was it! Thanks.

Lance

You're welcome!