Support

Site Restoration

#21165 Kickstart

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by tampe125 on Monday, 06 October 2014 10:16 CDT

user45735
The restore function just freezes on extract file, I understand from Go Daddy that there is a problem using your software on their server? Or is there a solution please?

tampe125
Akeeba Staff
Hello David,

if the extraction freezes or fails, you can try to extract your archive using Akeeba eXtract and manually upload it to the remote server using FTP.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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