Support

Site Restoration

#20728 no input file specified

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by dlb on Wednesday, 13 August 2014 17:00 CDT

[email protected]
kickstart fails with no input file specified.

I am restoring a functional live environment to a clean test environment. the only 2 files are kickstart.php and the JPA file created by akeeba Pro

I have done restores within akeeba pro to the same site with no issues, rollbacks and more. I cant get this script to execute so i can setip the dev.

This has worked in the past, any ideas

the host is DreamHost

dlb
Kickstart.php and the backup archive need to be in the same folder, the folder you want to be the root of the new site. Kickstart isn't smart enough to search for an archive in another location (cloud storage is a different matter).

You should see the archive name to be restored in the Archive File field on the Kickstart screen.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!