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Site Restoration

#19784 after restoring the site twofactor Auth. does not work anymore

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
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Backup Tool Version
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Kickstart version
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Latest post by tampe125 on Tuesday, 08 April 2014 07:50 CDT

Werner1
 After restoring my backupfiles, two factor authentication is disabled. I don't get it running again. After trying to activate it again, the attached message is shown.

tampe125
Akeeba Staff
Hello Werner,

did you restored it to the same server or to a new one?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Werner1
Hi Davide,
yes I restored the backup on the same server/webspace.

tampe125
Akeeba Staff
I just checked and TFA details are stored encrypted, using the secret Joomla param as key.
However, while restoring a site we have to change the secret param due security reasons, so you find yourself with a broken TFA configuration.

You have to manually disable it and then enable it again inside Joomla.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Werner1
ok, solved.
Thks, Werner

tampe125
Akeeba Staff
You're welcome!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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