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Site Restoration

#19609 restoration on test server for backup testing

Posted in ‘Site restoration’
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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by tampe125 on Tuesday, 18 March 2014 09:35 CDT

Tuesday, 18 March 2014 06:10 CDT

user57840
Hi
I have restored the site successfully to the test server and i can visit site's fron and backend without any issue...however, i can not do anything in the backend and i get following error -

'500 - An error has occurred.

Connection to cache server failed!

Return to Control Panel'

basically i cannot make any changes in the backend. Pls advise....

Tuesday, 18 March 2014 06:24 CDT

tampe125
Hello Suresh,

can you please post here your hosting company?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 18 March 2014 06:46 CDT

user57840
its on home server...ubuntu os with free control panel (zpanel)...

Tuesday, 18 March 2014 08:28 CDT

tampe125
After doing some research, I found that the plugin SYSTEM - JSGCache could be the cause.
You have to manually disable it, renaming its folder.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 18 March 2014 09:05 CDT

user57840
done...i can now save changes in backend....thanks....
Edited by user57840 on 2014-03-18 09:06 CDT

Tuesday, 18 March 2014 09:35 CDT

tampe125
You're welcome!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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