Support

Site Restoration

#17318 Site Transfer worng

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by dlb on Tuesday, 03 September 2013 11:15 CDT

user78007
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: (unknown) 1.5.26
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you) uk2.net
Akeeba Backup version which took the backup: (unknown)
Kickstart version used to extract the backup: (unknown) latest

Description of my issue:

I backed up and tried to move host

www.jha-design.co.uk - back up wne t fine

used kickstart to restore the site - but it all looks wrong - please help

http://jhaweb.co.uk/jha-design.co.uk/ - it's at a temporary address for now until it's sorted and I transfer the domain over as well

dlb
I think the temporary address is messing up the site. Edit your configuration.php file and add the site address, http://jhaweb.co.uk/jha-design.co.uk/ into the "LiveSite" variable. You will need to take it out again when you get the real address transferred.

Dale


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!