I purchased the "Essentials Bundle" before posting this support ticket.
Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
https://www.akeebabackup.com/support/site-restoration/16892-blank-screen-on-xampp-test.html
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Video: AB04 - Restoring using Kickstart
Note on that Video: The video doesn't show up on the web page with the stock installation of Firefox on Ubuntu 12.04. It does however, work in the stock installation of Chromium on Ubuntu 12.04.
Joomla! version: 2.5.9
PHP version: PHP Version 5.3.10-1ubuntu3.7
MySQL version: MySQL client version: 5.5.32
Host: Localhost in-house server running Ubuntu 12.04 and LAMP installed by: $ sudo apt-get install lamp-server^
Akeeba Backup version which took the backup: 3.7.6
Kickstart version used to extract the backup: 3.7.6
Description of my issue:
This was our first attempt at verifying that a backup actually works. We set up a LAMP server in-house and verified that the server works by successfully installing Joomla 2.5.14 as a test.
Then we (naively) thought that all we needed to do was run the Akeeba Kickstart to restore our website (in a different directory than the test Joomla site) and it would function flawlessly. Kickstart and ANGIE completed without problems, but the website was just a white page -no error messages or anything.
About 8 hours of frustration later I found this:
https://www.akeebabackup.com/support/site-restoration/16892-blank-screen-on-xampp-test.html
Working through the thorough troubleshooting guide I eventually was able to see error messages. Enabling CURL fixed the fatal problem and allowed the website and Administrator to load. But it loaded with more than a page of new error messages.
In Admin, unpublishing about 20 modules stopped the error messages, but broke the site. I have absolutely NO clue how to fix this. And I am pretty sure at this point I have no patience left to fix it.
I would like to avoid this situation from ever coming up again.
We are building a new site from scratch with Joomla 3.x and want to be able to install the backups on our in-house server and have the backup work exactly the same as the live server -essentially being a "mirror" of that point in time.
Could you please provide some guidance on how to make sure everything is set up properly so the backups restore and work "as expected"? The live site will be on a Linux-based VPS.
Thank you for all your time and effort.
Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
https://www.akeebabackup.com/support/site-restoration/16892-blank-screen-on-xampp-test.html
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Video: AB04 - Restoring using Kickstart
Note on that Video: The video doesn't show up on the web page with the stock installation of Firefox on Ubuntu 12.04. It does however, work in the stock installation of Chromium on Ubuntu 12.04.
Joomla! version: 2.5.9
PHP version: PHP Version 5.3.10-1ubuntu3.7
MySQL version: MySQL client version: 5.5.32
Host: Localhost in-house server running Ubuntu 12.04 and LAMP installed by: $ sudo apt-get install lamp-server^
Akeeba Backup version which took the backup: 3.7.6
Kickstart version used to extract the backup: 3.7.6
Description of my issue:
This was our first attempt at verifying that a backup actually works. We set up a LAMP server in-house and verified that the server works by successfully installing Joomla 2.5.14 as a test.
Then we (naively) thought that all we needed to do was run the Akeeba Kickstart to restore our website (in a different directory than the test Joomla site) and it would function flawlessly. Kickstart and ANGIE completed without problems, but the website was just a white page -no error messages or anything.
About 8 hours of frustration later I found this:
https://www.akeebabackup.com/support/site-restoration/16892-blank-screen-on-xampp-test.html
Working through the thorough troubleshooting guide I eventually was able to see error messages. Enabling CURL fixed the fatal problem and allowed the website and Administrator to load. But it loaded with more than a page of new error messages.
In Admin, unpublishing about 20 modules stopped the error messages, but broke the site. I have absolutely NO clue how to fix this. And I am pretty sure at this point I have no patience left to fix it.
I would like to avoid this situation from ever coming up again.
We are building a new site from scratch with Joomla 3.x and want to be able to install the backups on our in-house server and have the backup work exactly the same as the live server -essentially being a "mirror" of that point in time.
Could you please provide some guidance on how to make sure everything is set up properly so the backups restore and work "as expected"? The live site will be on a Linux-based VPS.
Thank you for all your time and effort.
