Support

Site Restoration

#16740 jupdate

Posted in ‘Site restoration’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by nicholas on Friday, 12 July 2013 02:46 CDT

user45944
After Setup the Site on a new Server running on PHP 5.2 i got this Error if i want to open the adminpanel:


Fatal error: Call to a member function getValue() on a non-object in /usr/www/users/user007/administrator/components/com_admintools/models/jupdate.php on line 33


What can i Do to fix this? Or how disable the com_admintools over phpmyAdmin. So that i can reinstall it.

Thanks.

nicholas
Akeeba Staff
Manager
PHP 5.2 is a very old version of PHP that was discontinued in January 2011. That's not a typo: I mean January twenty eleven. Two and a half years ago. It has known security issues and should not be used on a live site. We stopped supporting it since August 2012, almost a year ago.

Because of security concerns I would recommend asking your host to upgrade you urgently to PHP 5.3 or 5.4. Please note that PHP 5.3 is actually going end of life later this year and will have similar issues in a year's time. If you want to run a secure site you need a host that's willing to migrate you every year to the newest PHP version (5.4, 5.5 and so on).

If, however, you want to continue at your own risk and disable Admin Tools, please remove the following directories from your site:
plugins/system/admintools
plugins/system/atoolsupdatecheck
plugins/system/atoolsjupdatecheck
plugins/quickicon/atoolsjupdatecheck

Please note that now your site is completely unprotected and running on a server with an insecure version of PHP.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!