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Site Restoration

#16408 Kickstart

Posted in ‘Site restoration’
This is a public ticket

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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by nicholas on Friday, 14 June 2013 01:42 CDT

MLaScala
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.11
PHP version: 5.2.17
MySQL version: 5.1.49
Host: (optional, but it helps us help you) Dreamhost
Akeeba Backup version which took the backup: 3.7.6
Kickstart version used to extract the backup: 3.7.0

Description of my issue:
Nicholas,
I'm trying to restore a backup to a new URL. Here are the steps I've taken (and the result)
-purchased new URL (csdtest1.com)
- created new MySQL database on the Dreamhost server (csdtest1)
- launched Filezilla FTP
- downloaded most recent version of Kickstart
- dragged and dropped back and kickstart.php to the root directory: /csdtest1.com (see file attached)
- opened browser and typed: csdtest1.com/kickstart.php
- received "Forbidden" error message (see file attached)

Can you offer any assistance?
Thank you in advance!
Maryann

nicholas
Akeeba Staff
Manager
You will have to ask your host about it. It's one of: server setup; a .htaccess file; file permissions. Since I don't manage the server I can't say which one it is. Your host, on the other hand, can (should) easily tell you which one it is.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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