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Site Restoration

#16357 JLIB_HTML_ERROR_NOTSUPPORTED error on site restore

Posted in ‘Site restoration’
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Environment Information

PHP version
n/a
CMS Type
Other
CMS Version
n/a
Backup Tool Version
n/a
Kickstart version
n/a

Latest post by nicholas on Tuesday, 11 June 2013 03:48 CDT

Monday, 10 June 2013 17:10 CDT

FDigital01
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version which took the backup: (unknown)
Kickstart version used to extract the backup: (unknown)

Description of my issue:

After successfully running the kickstart.php when viewing the site I get this error:

JLIB_HTML_ERROR_NOTSUPPORTED

The site restored is to joomla 2.5.9

Tuesday, 11 June 2013 03:48 CDT

nicholas
The error message you get means that an extension is trying to use an API call that does not exist in the current Joomla! version. Such an error should be displayed in the old side as well. Did you try restoring on top of an existing site? That would be the only way for this to happen.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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