I am not sure what you tried and fails. Do you have a recent backup? Did you try copying it to the root of the site and running Kickstart against it? If you can provide a specific error message I might be able to help. Otherwise you're telling me that Akeeba Backup doesn't work. Mind you, it's been downloaded more than 5 million times (I stopped counting after that mark, reached in November 2012) and I've stood many times in front of an audience doing a live backup, full site erase and resurrecting the site from its grave :)
Regarding best practices, there is only one guideline: you need frequent and tested backups. Regarding restoration it's equally simple: upload the archive and kickstart.php, run Kickstart from the web browser and follow the on-screen instructions. The Quick Start Guide, the User's Guide, the videos and the various third party resources (tutorials, videos) is nothing but an elaboration on these simple principles.
For what is worth, Akeeba Backup was deliberately designed to be used remotely (without physical access to the server). You just need the bare minimum: FTP access and a web browser. From that point it depends on where your backup archives are stored and your available access. If they are stored in your computer at home you're pretty much screwed until you get there. If you have limited Internet connectivity and uploading backups is not possible, you're screwed. I mean, you somehow need to upload your backups and Kickstart. If your backups are on your server or on Amazon S3 you only need to upload kickstart.php and the rest can be performed from your browser. So, "remotely" is a very relative term that takes a lot of interpretation. There's no single set of instructions which work in all "remote" situations.
Nicholas K. Dionysopoulos
Lead Developer and Director
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