LOW PRIORITY problem (we have a workaround).
Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.8
PHP version: 5.3.13
MySQL version: 5.1.65-cll
Host: Rochen
Akeeba Backup version which took the backup: 3.6.9
Kickstart version used to extract the backup: (unknown)
Description of my issue:
After having copied all the files to restore from a DEV server to a production server, I was not able to get access to com_installer due to an error 500 page. We were able to identify the error in the error_log as
[23-Nov-2012 00:34:19 UTC] PHP Fatal error: Class 'AEPlatformJoomlacli' not found in /home/action/public_html/administrator/components/com_akeeba/akeeba/platform/platform.php on line 106
When I manually removed the folder /administrator/com_akeeba from the production server com_installer worked flawlessly.
The files were copied several times and from at least 3 different backup files with the same results.
Files were overwritten and it was our first backup restore from version 3.6.9.
We have the same configuration running our DEV with Rochen on the same server without any issues but the Akeeba Backup was installed on DEV server has opposed to copied from the backup on the production server.
We have not reinstalled Akeeba on the production server as of now in case you wanted to investigate further.
If you believe that this might have only been a «perfect storm» of events we will simply update Akeeba on our production server and this ticket could be closed.
Thank you,
