Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: (unknown) 2.5
PHP version: (unknown) 5.3
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version which took the backup: (unknown) latest (2.2)
Kickstart version used to extract the backup: (unknown)

Description of my issue:

I already opened a ticket, but can't seem to respond to that one, so had to open another :.)

We are still getting the error:

jos-Error: String could not be parsed as XML

JSite -> dispatch() @ \NAS-009WINSPACE00710-sjnfc.comwwwindex.php:42
JError :: raiseError() @ \NAS-009WINSPACE00710-sjnfc.comwwwincludesapplication.php:208
JError :: raise() @ \NAS-009WINSPACE00710-sjnfc.comwwwlibrariesjoomlaerrorerror.php:251

 

Have tried upgrading akeeba backup to latest version and then retrieving another .jpa file. 

Any assistance would be greatly appreciated.

 

Lillian

Hi: I believe you :.) I've used Akeeba backup many many times and it's always worked. I guess I'll have to try and figure it out with the people I'm dealing with and their server. 

Thanks so much for your assistance.

Lillian

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