Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? YES
Have I searched the tickets before posting? YES
Have I read the documentation before posting (which pages?)? YES AND WATCHED THE VIDEOS
Joomla! version: (2.5.3)
PHP version: (5.2)
MySQL version: (unknown)
Host: (zen.co.uk but site moved from 123 Reg)
Akeeba Backup version which took the backup: (3.5.1 - the lastest stable copy)
Kickstart version used to extract the backup: (latest stable copy)

Description of my issue: Moving Joomla 2.5.3 site from 123-Reg to Zen Internet

Backup installed at 123 reg
Backup created at 123 reg
Downloaded using FileZilla
JPA file upload to Zen using FileZilla
Run Kickstart at Zen
Connect to DB in Kick Start install fine
Go to Site Front or Backend of site and get following error:
Database connection error (2): Could not connect to MySQL.
Site not visible.

Help required. Thank you very much for your time. Zoe

Thank you for your rapid response. I have checked the config file and it appears to contain all the right information including DB name, user, prefix, etc.

I checked this before sending a ticket as I susspected it might be that.
Sorry.
Zoe

Can I just edit the config file to do this or do I need to run kickstart again?
Zoe

Tried that aand am now getting
Database connection error (3): Could not connect to database

The error number has changed

My fault, I eited the DB name as well as the uer by mistake. It is all working!!!
Thank you so much!

Zoe

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