Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.7
PHP version: 5.3
MySQL version: 5.1
Host: (optional, but it helps us help you)
Akeeba Backup version which took the backup: 3.3.13
Kickstart version used to extract the backup: 3.3.2
Description of my issue:
I've used kickstart a number of times - perfect each time, until the other night when I got the same error as on this ticket:
https://www.akeebabackup.com/component/ats/ticket/site-restoration/10808-kickstart-ajax-error-2.html#p63104
I used the local extract, FTP and restore method which worked fine but took a long time.
I've since restored another archive ok from another site - although it is smaller but that shouldn't make a difference.
I've checked with my hosters (same as yours) and they say it isn't the server, is there any more news on this issue?
I need to restore this archive on a dev domain as I'm trying to upgrade to 2.5, this is what broke the site initially, seemingly admin tools pro 2.2.a3 did the upgrade to 2.5. but I got a white screen with no body html section after the upgrtade, it was strange I've upgraded lots of sites using that method with no issues so I don;t know what happened that time? I want to test it again on a dev domain, typical that this is my last 1.7 site to be upgraded :-)
Thanks,
Dave
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.7
PHP version: 5.3
MySQL version: 5.1
Host: (optional, but it helps us help you)
Akeeba Backup version which took the backup: 3.3.13
Kickstart version used to extract the backup: 3.3.2
Description of my issue:
I've used kickstart a number of times - perfect each time, until the other night when I got the same error as on this ticket:
https://www.akeebabackup.com/component/ats/ticket/site-restoration/10808-kickstart-ajax-error-2.html#p63104
I used the local extract, FTP and restore method which worked fine but took a long time.
I've since restored another archive ok from another site - although it is smaller but that shouldn't make a difference.
I've checked with my hosters (same as yours) and they say it isn't the server, is there any more news on this issue?
I need to restore this archive on a dev domain as I'm trying to upgrade to 2.5, this is what broke the site initially, seemingly admin tools pro 2.2.a3 did the upgrade to 2.5. but I got a white screen with no body html section after the upgrtade, it was strange I've upgraded lots of sites using that method with no issues so I don;t know what happened that time? I want to test it again on a dev domain, typical that this is my last 1.7 site to be upgraded :-)
Thanks,
Dave
