Support

Pre-sales

#41215 admintools

Posted in ‘Pre-sales and Account Questions’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by nicholas on Wednesday, 16 October 2024 14:28 CDT

Wednesday, 16 October 2024 14:09 CDT

adminRE

onjour 

Je me suis trompé en commandant Admintools . J'ai acheté l'outil pour wordpress, alors que j'ai un CMS joomla.  Pouvez vous s'il vous plaît me changer le produit  et me communiquer le lien pour Joomla , au lieu de Wordprsse. 

Voici la réference de la facture : #66032174 du 16 Oct 2024

Merci d'avance

Hello

I made a mistake when ordering Admintools. I bought the tool for wordpress, while I have a joomla CMS. Can you please change the product and give me the link for Joomla, instead of Wordprsse.

Here is the invoice reference: #66032174 from 16 Oct 2024

Thanks in advance

Wednesday, 16 October 2024 14:11 CDT

nicholas

Give me a few minutes, I will swap out the subscriptions for you.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 16 October 2024 14:13 CDT

nicholas

I have changed your subscription type to Admin Tools for Joomla!. Please log out of our site and then back in to make sure you have access to the correct downloads and support.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 16 October 2024 14:18 CDT

adminRE

Merci beaucoup ! vous êtes réctifs . 

 

Wednesday, 16 October 2024 14:28 CDT

nicholas

You're welcome! Have a wonderful evening!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!