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Pre-sales

#40991 Whjere do i get an invoice from for my accounting?

Posted in ‘Pre-sales and Account Questions’
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Latest post by nicholas on Tuesday, 06 August 2024 07:55 CDT

Tuesday, 06 August 2024 05:59 CDT

gingerweb

Whjere do i get an invoice from for my accounting, I cant see it anywhere on the website and don't appear to have had an email from you?

I have subscribed for years not come across this issue before

thanks

Tuesday, 06 August 2024 07:18 CDT

nicholas

Since July 2019 we do not make sales directly. We use a reseller, Paddle, which handles the transactions and issues invoices. The invoice is sent to you by Paddle upon successful payment.

If you cannot find the email with the invoice, it is available in the My Subscriptions personalised page of our site, just like it's been the case ever since we started selling subscriptions back in February 2010. Namely:

  1. Log into our site
  2. Go to My Account, My Subscriptions from the top menu.
  3. Expand the subscription you want to find an invoice for by clicking the Show / Hide details button next to it.
  4. You can now see a reverse chronological list of payments (the newest is at the top) for this subscription. Next to each payment made since July 2019 there's an Invoice button. Click on it to get your invoice.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 06 August 2024 07:21 CDT

nicholas

Small correction: Invoices are available for all purchases made after May 2022, not July 2019 as I mistakenly wrote.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 06 August 2024 07:48 CDT

gingerweb

thanks found it now

Tuesday, 06 August 2024 07:55 CDT

nicholas

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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