I thought I had read or heard previously that Solo support was no longer available for Magento (2.4.x), but can't find confirmation of that on the website. Can you confirm whether Solo is supported for Magento?
Thanks, SOHO Prospecting Team
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by nicholas on Friday, 08 September 2023 02:16 CDT
I thought I had read or heard previously that Solo support was no longer available for Magento (2.4.x), but can't find confirmation of that on the website. Can you confirm whether Solo is supported for Magento?
Thanks, SOHO Prospecting Team
We have dropped official integrations for anything other than Joomla and WordPress. This means that we do not have a specific integration or a specific restoration script for Magento.
You can still back up and restore Magento using the "Custom or bespoke PHP script" restoration script type. If you, however, try to restore to a different server, directory, subdomain, or domain you will have to reconfigure Magento yourself after the end of the restoration.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!