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Pre-sales

#38190 Need clarification

Posted in ‘Pre-sales and Account Questions’
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Latest post by nicholas on Friday, 16 December 2022 11:37 CST

vpscribes

Hello Team,

       We are planning to purchase Admin Tools pro license for joomla, Once purchased in how many websites we can use the license, Expecting your reply ASAP

nicholas
Akeeba Staff
Manager

There is no installation or usage limit for our software. You can install it and use it on as many sites and servers as you want.

We only apply a limitation on support. Our stated rule is that we won't provide support for more than three domains per client per month. In practice, the limit is there to prevent blatant abuse, e.g. a hosting company purchasing a single subscription for 50 Euros and expect us to help hundreds of their users at what ends up being fractional cents of a Euros per hour. If we see that there's no ill intent (e.g. someone using 4 sites across different hosts as an example to demonstrate an identical problem occurring) we won't count it as an overage. In the past 12 years we had to apply the overage rule twice, and issue one warning without taking further action.

I hope that helps :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

vpscribes

Hello Nicholas,

               I could understand I am already having admin tools free version, How I have to upgrade it to pro, We had updated joomla to 4.2.6, whether it suites for that version too please.

 

nicholas
Akeeba Staff
Manager

Yes, of course. We run the latest released version of Joomla and our software on our own site, right here where I am replying to you.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

vpscribes

Hello Nicholas,

How I have to upgrade it to pro

vpscribes

Hello Nicholas,

How I have to upgrade it to pro, please reply ASAP.

nicholas
Akeeba Staff
Manager

You need to purchase a subscription to Admin Tools Professional from https://www.akeeba.com/subscribe.html. After purchasing the subscription you need to download the Professional version from the Download page and install it on your site.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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