Support

Pre-sales

#38053 Akeeba backup for Wordpress

Posted in ‘Pre-sales and Account Questions’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by nicholas on Friday, 18 November 2022 07:10 CST

IngridB

Hello, is it right that I cannot download Akeeba for Wordpress right now?

nicholas
Akeeba Staff
Manager

Hello,

Our server was under a massive DDoS attack this morning, one which apparently bad enough that it brought down the entire cloud infrastructure of our hosting provider. We have mitigated the attack now and our site is accessible. You can use our site’s downloads page to download everything you need without a problem.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!