Support

Pre-sales

#37089 Error with Akeba.com new website missing all old articles

Posted in ‘Pre-sales and Account Questions’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Latest post by nicholas on Saturday, 07 May 2022 09:18 CDT

cavegraffitti

I love the new website but you lost all your most important content such as old ticket response that gave people answers when they googled issues. This is also going to kill your SEO score. Im sure you guys have a backup of the articles such as this one

https://www.akeeba.com/support/admin-tools/Ticket/36099:compatibilty-with-cdn-cloudflare-and-lite-speed.html

nicholas
Akeeba Staff
Manager

Oops! There was an extra forward slash in the RewriteRule for these old URLs. If you try again it will redirect you correctly to the same URL without /Ticket in it — that's the only change in the URLs of the new site due to the different way the URL Router works in Joomla 4 compared to the one in Joomla 3.

Thank you for the heads up!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

cavegraffitti

No problem you guys rock!, I've been a customer for a long time and really appreciate what you guys do!

nicholas
Akeeba Staff
Manager

Thank you very much! Have a great rest of your weekend :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!