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Latest post by nicholas on Tuesday, 19 April 2022 03:08 CDT
Hi!
I wanted to download the Pro version for my Joomla 3 but i can't find the download!
There is just a button "Subscribe for Pro Access" and when i click there is the information "You cannot purchase or a renew a subscription for this product at this time."
I don't understand .. i have a subscription?!?
thanks for your help!
René
You do have a subscription which is active until March next year.
The download page for Akeeba Backup is the same as all of our software (Downloads) and it's linked at the top of every page of our site.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
thanks!
i found the download area before, but the download button was not working!
but now it works - thanks!!!!
greetings, René
You're welcome! There was an inconsistency in the user permissions when you first tried the download and I was in the process of addressing it. So, of course, by the time I saw your ticket everything was fixed. Sorry, I didn't think about it last night, I was a bit tired :)
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!