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Pre-sales

#35793 Auto-billing stuck

Posted in ‘Pre-sales and Account Questions’

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Latest post by on Thursday, 14 October 2021 20:17 CDT

Tuesday, 14 September 2021 03:31 CDT

sakyildiz

It seems the auto-billing failed, and won't renew/re-process and it is stuck. help solve my problem please

Tuesday, 14 September 2021 03:38 CDT

nicholas

Thank you for contacting us! You had one or more recurring (automatic payment) subscriptions with us. We are discontinuing automatic payments. You can still renew your subscription(s) manually. We sent you an email about it. If you have not received this email please consult our news item which contains the same information: https://www.akeeba.com/news/1749-discontinuing-recurring-payments.html

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 14 October 2021 20:17 CDT

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2021-10-14 20:17 CDT

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