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Latest post by on Friday, 09 July 2021 20:17 CDT
Hello, unfortunately I cannot download Akeeba Backup and Admintool although my account has been renewed. How can I fix the problem? Many greetings, Susanne Ritzinger
Hello, unfortunately I cannot download Akeeba Backup and Admintool although my account has been renewed. How can I fix the problem? Many greetings, Susanne Ritzinger
I have reset your user permissions. Please log out of our site and log back in. You should now have full access to all of the correct downloads and support.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!