Hello Jim,
We only used to offer recurring subscriptions on a 3 month schedule. We have stopped offering automatic renewals for our software as of October 2020.
Regarding pricing and currency conversion, please note that your recurring subscription has a fixed price in US dollars. There should be no currency conversion on your side. Recurring subscriptions would be automatically charged in Euros, US$, CA$, AU$ or British Pounds depending on the country you chose when making the purchase. That was one of the reasons we stopped offering them. The fixed price in those currencies cannot be changed at Paddle, our reseller that handles the recurring subscriptions. We set the prices in July 2019 but the forex market shifted greatly due to CoViD-19 and we were losing quite a lot of money (up to 3 Euros in what would've been a 30 Euro transaction for individual products, a discount we can't really afford).
If you are still getting charged currency conversion fees or you'd simply prefer yearly renewals you can cancel the recurring subscription and go back to manual, yearly renewals.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
